Tenishia Smith
Director of Patient Services

P: (706) 721-8857
tensmith@augusta.edu

Robert Paist
Director of Clinical Operations

P: (706) 721-9433
rpaist@augusta.edu

Sandra Harmon
Sr. Lead Patient Care Coordinator (Junior Clinic)

P: (706) 721-2811
F: (706) 723-0211
saharmon@augusta.edu

Claire McElmurray
Administrative Assistant

P: (706) 721-7019
F: (706) 723-0276
cmcelmurray@augusta.edu

 

Learn more about Patient Services.
photo of ALAN R. FURNESS, DMD

ALAN R. FURNESS, DMD

  • Associate Dean for Patient Services

706-721-7019

Furness in Clinic

The Associate Dean for Patient Services is the chief clinical officer of the Dental College of Georgia overseeing all patient care activity for the school, including clinical administration as well as clinic operations and patient care within the DCG dental medicine doctoral program.

Because patient care through the Dental College of Georgia is provided to the public within the context of dental education, the Office of the Associate Dean of Patient Services is responsive to the needs of both patients and students providing leadership, strategic direction, oversight and management for the college in areas related to the clinical pre-doctoral and doctoral programs.

The Office of the Associate Dean for Patient Services provides high-level oversight to program improvement and infection control activities, monitoring and improving the function of key clinic support units including central sterilization, the preclinical simulation laboratory, and junior/senior laboratories ensuring in-service training and compliance with university, and state regulations for students, faculty and staff. Our office also provides patient advocacy to ensure high quality care and patient satisfaction as well as formalized monitoring, reporting and follow-up related to patient complaints and incident reports.