Are you an advisor who needs access to JagTrax? Fill out this form.
| How to Access JagTrax |
| Navigating the Degree Audit |
| Plans |
This training is hands on and will provide an overview of JagTrax and how to review degree requirements for graduation for advisors.
Prerequisite for Training: JagTrax Advisor Access
Monthly: First Tuesday
August 6, 2024
September 3, 2024
October 1, 2024
November 5, 2024
10:30AM-11:30AM
Teams
Advisors
jagtrax@augusta.edu
This weekly drop-in session provides advisors with an opportunity to ask questions and connect with the DegreeWorks Specialist.
Prerequisite for Training: JagTrax Advisor Access
Weekly: Tuesdays
3:30PM-4:30PM
Teams
Advisors
jagtrax@augusta.edu
JagTrax users can request one on one training via Teams! Email jagtrax@augusta.edu to schedule training.
Prerequisite for Training: JagTrax Advisor Access
STUDENT PERSPECTIVE
This video provides an overview of JagTrax, a degree auditing tool that helps students stay on track with their degree.
ADVISOR PERSPECTIVE
This video provides information for new advisors or those seeking a refresher on utilizing JagTrax for student success.
WHAT-IF ANALYSIS OVERVIEW
This video provides an overview of the What-If Analysis feature in JagTrax.
What is JagTrax?
JagTrax is a web-based tool to help students and advisors monitor student progress toward graduation. JagTrax allows students and their advisors to plan future academic coursework.
Who can use JagTrax?
I am getting an error - what should I do?
| Authentication Error |
Close all browsers including Banner, clear your cache and history, then try logging in again but remember to only use the first part of your email address (anything before the @augusta.edu) for the username. If you still receive an error message, please email jagtrax@augusta.edu with a screenshot. |
| Access Denied |
Close all browsers including Banner, clear your cache and history, then try logging in again but remember to only use the first part of your email address (anything before the @augusta.edu) for the username. If you still receive an error message, please email jagtrax@augusta.edu with a screenshot. If you are an AU student in addition to your advisor role, please contact jagtrax@augusta.edu regarding your "Access Denied" error. |
| JagTrax Login Error |
Log out of all previously logged in JagTrax instances and try logging in again. If you continue to receive an error message than you may not have JagTrax access, please email Banneraccess@augusta.edu to confirm. |
| No Student Data Exists | Confirm that the student is an active student, the catalog year is correct on the student’s record and the student has declared a degree. |
What if I can't see my advisees in JagTrax?
For most advisors, the assignment of the advisor to the advisee in Banner is required to review their record in JagTrax. This is handled through automation that runs multiple times a day. If you do not see one of your Advisee's in JagTrax, please contact banneraccess@augusta.edu.
Is it possible to identify remaining program requirements by reviewing JagTrax?
Yes, JagTrax lists degree requirements in a block format:
 |
Remaining requirements are identified by a red circle within each block. |
 |
Completed requirements are identified by a green circle within each block. |
 |
In-Progress requirements are identified by a blue circle within each block. |
Are grades visible in JagTrax?
Grades are updated in JagTrax at the end of each semester after the completion of "End Of Term Processing." Once processed, grades are viewable in JagTrax following the nightly refresh.
A student record update has been submitted. Why is the old information still listed on the degree audit in addition to the new information?
As students are reported in their curriculum to the Department of Education at the beginning of each term and any changes to curriculum during a term may impact the assessment of tuition and fees, updates submitted after the published drop/add period on the academic calendar will be effective for the next term.
In addition to the current term curriculum, JagTrax will display the future term curriculum to allow for advisement and registration planning. Current term curriculum will no longer display in the audit beginning the first day of the future term.
What if information in JagTrax isn't up to date?
There could be many reasons that information in JagTrax is not up to date. A few of the most common are listed below.
Feel free to contact the Registrar's Office at jagtrax@augusta.edu regarding information not being up to date.
What steps should be taken if the information in JagTrax is not correct?
Any discrepancy should be brought to the attention of the Registrar's Office.
Some of the common problems and solutions are listed below:
| Discrepancy | Solution |
| The major on the worksheet is wrong and/or the concentration doesn't appear on the worksheet. | Submit a Student Record Update form to the Registrar's Office at records@augusta.edu to have this information updated. |
| The requirements for my major are wrong. | Review the catalog term that appears on each of the blue bars that separate the sections of the worksheet. This is the catalog used to build your requirements. Contact the Registrar's Office at records@augusta.edu if the catalog year should be changed. |
| Permission was granted to substitute a course but is it not showing in the audit trail in JagTrax. | Once the advisor and department chair approve a substitution, it must be sent to the Registrar's Office at jagtrax@augusta.edu to be updated in JagTrax. |
Is a JagTrax worksheet like a transcript?
No, JagTrax is an unofficial audit of coursework, as well as an outline of all degree requirements. A transcript is your official university record and must be requested through POUNCE using the link below.
When should a student/advisor review a degree audit?
A degree audit can be reviewed at any time, but it is recommended to do so at least five times a semester:
Is it possible to print worksheets from JagTrax?
Yes. Choose the printer icon from the top right menu bar.
Will my entire course history be available in JagTrax?
JagTrax uses the information listed on your official transcript. In addition to completed and in-progress requirements, JagTrax will list outstanding requirements. All updates made prior to the last refresh will be available for viewing in JagTrax. JagTrax is refreshed nightly.
When do I need to submit a course substitution form?
A course substitution should be completed when a student is following the curriculum for the correct catalog year, but took a course in place of another.
When are students added to JagTrax?
Students will be added to JagTrax upon acceptance.
What should I do if there are "Un-Enforced" exceptions listed on JagTrax?
If you see exceptions that have become "Un-Enforced" please contact jagtrax@augusta.edu.
Why are non-course requirements listed in my Fall Through?
Non course requirements are not tracked for degree progression and will be removed from the listing during the next system upgrade.
Why do I have more than one GPA?
| Regents GPA | The average of every grade received at Augusta University, including repeated courses. This cumulative GPA is used in determining eligibility for scholarships and academic awards. |
| Institutional GPA | The average of grades received in all courses taken at Augusta University, including only the most recent grade for courses that have been taken more than once at Augusta University and are not repeatable for credit. If an undergraduate student repeats an Augusta University course (except courses which may be repeated for credit such as WELL activity courses), then the new grade earned, higher or lower, replaces the former grade in calculating the Institutional GPA. This GPA is used in determining graduation eligibility as well as whether or not a student is placed on academic probation or academic suspension. |
| Transfer GPA | The average of grades that have transferred in from other schools. Transfer work may be used to determine eligibility for academic awards. |
| Overall GPA | The average of all grades earned in college level work. |
