Frequently Asked Questions

Campus will reopen for all on Monday, Oct. 7, 2024.

Please communicate with your direct supervisor or course director to receive guidance on options.

Our Health Sciences, Summerville, Forest Hills, and Riverfront Campuses have internet connectivity. Alternatively, you can travel to a local hot spot or search for a Eduroam connection. This web service is available at most institutions of higher education and public libraries. Learn more here: https://www.augusta.edu/it/wireless.php.

Midterms will be delayed, and the time for withdrawing without academic penalty will be postponed. Graduation applications for Spring 2025 are due Monday, Oct. 7. More Graduation Information for graduates can be found at https://www.augusta.edu/graduation/graduationinformation.php. 

Priority registration for current students is Oct. 17-18. Spring 2025 registration takes place Oct. 21-23. For more information on the fall academic schedule, please visit https://www.augusta.edu/registrar/academiccalendar/fall2024.php.

Our Health Sciences, Summerville and Riverfront Campuses have power, water and internet connectivity, and are ready for a resumption of operations. On the Forest Hills Campus, Christenberry Fieldhouse is available for in-person instruction for some of the kinesiology courses. Students should contact their faculty if they have not already received information with specific guidance. 

Yes, in the Greenblatt Library and the Reese Library.

While the Central Savannah River Area’s (CSRA) cleanup efforts have benefited from numerous agencies from around the country, parts of the CSRA still have roads that are blocked. Many of Augusta’s main thoroughfares are open, and service has been restored to many traffic lights. Many roads and intersections are not quite ready. While no app is perfect, most wayfinding apps have reliable updates about which roads are open at this time. If driving, please remember that if you approach a traffic light intersection where the lights are missing or out, it is now a four-way stop.

JagExpress Shuttles will be operational beginning Monday, Oct. 7, 2024, although some routes may be altered to allow for safe passage from each campus.

Starting Monday, Oct. 7 through Friday, Oct. 11, Campus Recreation will be open 7 a.m. to 7 p.m. Hours for Saturday, Oct. 12 are 10 a.m. to 6 p.m. and hours for Sunday, Oct. 13, are 1 p.m. to 6 p.m.

Starting Monday Oct. 7 through Friday, Oct. 11, the JSAC will be open 8 a.m. to 6 p.m. Hours for Saturday, Oct. 12, are 9 a.m. to 5 p.m. and hours for Sunday, Oct 13, are 1 p.m. to 10 pm. Dining in the JSAC will resume normal operations starting Monday, Oct 7.

Local emergency management resources are being provided through Richmond, Columbia, and Aiken counties as follows: 
- Augusta, Georgia Fire/EMA 
- Columbia County, GA EMA 
- Aiken County Department of Emergency Management 
- Georgia Emergency Management and Homeland Security Agency 

The Division of Enrollment & Student Affairs is continuing to provide the following resources on campus: 
- The Student Center on the Health Sciences Campus is open for limited hours from 11 a.m. to 4 p.m. for those needing power access.  
- For counseling, students can call 833-910-3364, available 24/7, or visit the Jags Live Well website.

Members of the AU community ages 18 and above can volunteer where needed by signing up here. When you sign up to volunteer, you’ll receive detailed information from your designated station's primary point of contact. Please note that all AU students, and AU and non-AU employees must sign a waiver upon arrival for their volunteer shift. 

Unfortunately, during this unprecedented time of recovery from Hurricane Helene, cyber threat actors will attempt to take advantage of the situation to launch money making scams, usually initiated via phishing emails and fake websites. AU’s Cyber Defense recommends caution be taken when opening emails and browsing online. Scams may include fake donation sites, AI-assisted social media posts which include dramatic AI-generated images, fake assistance sites offering financial aid through loans, as well as phone call scams where the caller will pretend to be a relative or close friend, asking for money. We recommend you inspect incoming emails for suspicious links or attachments and cautious of unexpected phone calls. Be cautious browsing the web, attempting to find information on utilities and other status updates. Finally, do not download random or unapproved apps to your AU device in an attempt to work remote and do not allow others (friends, children, family, etc.) use your AU computers for personal use.

If your course has been taught in-person, your faculty will be encouraged to provide multiple options for student participation such as in-person, virtual (Teams or Zoom), or recorded lectures, notes, or course resources that will be loaded into D2L.

All faculty who are able to do so will resume instruction either online, or in person with a virtual option that includes lecture capture, to allow students to attend in person if applicable, synchronously from remote locations, or watch the lecture when they are able.

Faculty who are not able to resume instruction on Oct. 7 will work with their college leadership to identify an alternative instructional plan to deliver missed educational content for the week of Oct. 7-11, and will communicate that plan with their students. All faculty will provide an updated syllabus in D2L to reflect all changes in course delivery.

There will be no need for an extended term. The use of final exam days for instruction instead of exams is left to the discretion of individual faculty.

Our Health Sciences, Summerville and Riverfront Campuses have internet connectivity. Come to campus, or you can travel to a local hot spot and also search for a Eduroam connection. This web service is available at most institutions of higher education and public libraries. Students can access it using AU credentials. Learn more here: https://www.augusta.edu/it/wireless.php.

Last date for a W (withdrawal) has been extended to Oct. 28. Students enrolled in professional programs should contact their program director or seek guidance from their Dean's Office.

Academic support from the Academic Success Center, Center for Writing Excellence, and College of Science and Mathematics Tutoring Lab will resume operations on Monday, Oct. 7.

Both libraries will open on Monday, Oct. 7. The Greenblatt Library will be open 11 a.m. - 4 p.m. on Saturday, Oct. 5 to Sunday, Oct. 6. Beginning Monday, Oct. 7, the Greenblatt and Reese libraries will be open 8 a.m. to 5 p.m., Monday through Friday. Hours for Saturday, Oct. 12 and Sunday, Oct. 13 will be posted later in the week.

Each course will have an updated syllabus. Final exam dates may change.

Yes, although those may vary the week of Oct. 7.

The Department Chair for that academic department.

All residence halls will open on Sunday, Oct. 6 at noon.

There will be no assignments, quizzes or exams during the week of Oct. 7-11.

MCG/DCG Students
- Please follow the guidance provided previously by your respective colleges.

All courses will have an updated syllabus that addresses end of term.

There will be no impact to your graduation requirements.

This interruption should have no impact on the Spring 2025 academic calendar.

These assignments will be reviewed by faculty and content will be addressed in an updated syllabus. No students will be penalized for work due during closure due to the hurricane.

There will be little to no impact to your financial aid.

No courses will be moved to a different modality except in extreme cases, and only for three days, Oct. 7-9.

Clinical rotations will resume immediately. Connect directly with your academic college or faculty regarding student teaching, internships, fieldwork, and other experiential learning courses.

Classes and labs begin on Monday, Oct. 7. The week of October 7-11 is a highly flexible week and the goal is for October 14 to be back to normal. If you cannot return to campus, please contact the Office of the Dean of Students to discuss your options.

No make-up dates will be added to the academic calendar at this time. Students should contact their professors regarding specifics for their classes. Individual professors will work with you to ensure that course material is covered adequately.

Yes. Fall pause will take place Oct. 10-11. Thanksgiving holidays for students are Nov. 27-29, 2024. Classes will end on Dec. 4. For more information on the fall academic schedule, please visit https://www.augusta.edu/registrar/academiccalendar/fall2024.php.

All faculty should resume instruction on Oct. 7, if possible. Instruction may be online or in person with a virtual option that includes lecture capture. This allows students to attend in person if applicable, attend synchronously from remote locations, or watch lectures when they are able.

Faculty unable to resume instruction on Oct. 7 should work with their college leadership to identify an alternative instructional plan to deliver missed educational content and communicate that plan with their students.

- If you teach on M, W, F, adjust your syllabus to account for 6 hours of lost "face time."
- If you teach on T, H, adjust your syllabus to account for 5 hours of lost "face time."
- A HelpDesk and Toolkit for faculty have been created where you can both get ideas and also direct instructional design support.

Your chair or program director. Your revised syllabus should be added to D2L accounting for changes in instruction to recapture lost instructional time.

Students will be given additional time to prepare for exams and a reasonable extension on all assignments. No exams or graded quizzes will be given to undergraduate students the week of Oct. 7. When possible, consider developing alternative assessments.

Yes, you will need to use lecture capture (Echo 360), Zoom or Teams so the class can be recorded. Please remember to load your recorded session in D2L.

The HelpDesk is a great resource that will give you access to an instructional designer who can help convert some of your course material to remote. NOTE, this is an option for the week of Oct. 7, please plan for return to the regular mode of instruction for the week of Oct. 14 if possible. We will reassess this guidance as needed. There is also a Toolkit that can provide various ideas about offering remote instruction.

All instructional buildings on campus will have a Learning Innovation Specialist (LSI) and/or IT most commonly located in the lobby area of the building. You can ask for help at the HelpDesk created for this emergency (you will find the site at the bottom left of the screen) - be sure to request help in advance of your class.

If you are located near a USG university or college you can use your AU id to log in to Eduroam: Here is a locator and instructions:
- Review list of participating institutions
- Go to your computer settings and open WiFi
- Choose Eduroam
- Use your AU credentials to log in (example user@augusta.edu)

You can schedule an office or classroom on campus with internet access. Contact the Instructional Innovation team via email.

Copy/Record your lecture and post in D2L. Load all corresponding classroom materials in D2L. Direct all students to D2L.

Faculty working on non-NIH grants should reach out to the appropriate agency program director for an extension request. If faculty need more robust support with those extensions, please reach out to the Office of Faculty Affairs or the Research Administration Office.

All staff should return to their normal work assignments and report according to their work schedule on Oct. 7, if possible.

Staff unable to resume their normal work assignments should contact their supervisor to discuss alternate work arrangements.

Yes. Thanksgiving holidays are Nov. 28-29. Classes will end on Dec. 4. For more information on the fall academic schedule, please visit https://www.augusta.edu/registrar/academiccalendar/fall2024.php.

Per USG policy, regular benefits eligible (partial or full) employees.

As an exempt staff employee, you have two options to record your time worked during inclement weather:

1.      If you worked on campus:

-          Use the “No Time Off Taken” time reporting code and enter the number of hours you worked on campus.

2.      If you worked remotely:

-          Use the “Teleworking Exempt” time reporting code and enter the number of hours you worked remotely.

3.      If you worked both on campus and remotely, you should:

·       Split your hours between the “No Time Off Taken” and “Teleworking Exempt” time reporting codes accordingly.  Ensure the total hours reported reflect the actual hours worked for each time reporting code.

As a biweekly non-exempt employee, you should record your time worked as follows:

1.      If you worked on campus:

·       Employees should have utilized the web clock or time clock to report hours worked.

2.      If you worked remotely:

·       Employees should have utilized the web clock function if applicable and add the Non-Exempt Teleworking time reporting code to the hours worked.

·       If you are a time clock employee and worked remotely, you should inform your manager or time approver and the manager/time approver will need to enter the hours worked and add the Non-Exempt Teleworking time reporting code to the hours.

As a biweekly non-exempt or exempt employee, the manager/time approver will have to record all inclement weather hours on the timesheet.

1. If the employee did not work:

· Manager/time approver would use the TRC code “00IWB – Inclement Weather - Non-Exempt”, or “00IWM – Inclement Weather Exempt”.

No, you do not need to log volunteer hours into OneUSG. Volunteers are not classified as essential employees; they choose to provide service voluntarily.

Accrued vacation leave.